Matthew Taylor Personal website and online portfolio.

• Experience working in a large IT department with company specific standards and protocols as well as smaller with companies with more flexible standards.
• Experience working with customer support with the ability to handle problem clients professionally and quickly.
• Experience working in a fast paced publishing company with multiple weekly deadlines.
• Experience training small and large groups.
• 13 years experience print and web design.
• 11 years experience with setup, training and repair of Apple computers.
• 6 years experience with Windows based training and support.
• Exceptional and efficient working individually or with a team.

• Researching and problem solving hardware, software and networking issues.
• Apple software and hardware.
• Adobe Photoshop, Illustrator, InDesign and Dreamweaver, Microsoft Excel, Microsoft Access.
• HTML and PHP manual coding.
• Excels at mastering new programs for general use or training purposes.

Regional Operations Coordinator with Field Operations at Lifetouch National School Studios
August 2005 - Present
Provides operational and technical support via phone and on site, including development and deployment of a Microsoft Access driven Work In Progress Tracker. Administers of company-wide scheduling program. Provides general technical support for a variety of local and web based proprietary software. Trains new employees and documentation of our systems and programs.

Lead Designer at Coastal Publications/CPWebMedia (Now Target Marketing Maine)
1998 - 2003, 2004-2005
Responsible for designing and pre-flighting multiple automotive advertising flyers. Met multiple weekly deadlines. Printed in-house large format posters. Successful in the setup, design and coding of websites. Provided troubleshooting and maintenance of computers, printers, servers and networks.

Apple Certified Technician / Customer Support at Reliable Computers & Consulting
2003-2004
Retail sales consultant. Diagnosed, repaired, and provided troubleshooting and installation of Apple computers and Apple software. Responsible for phone and on site technical support. Knowledgeable in Apple Professional Services including Xserve and Xraid installation and setup.

Substitute System Administrator at Blue Hill Consolidated School
2003-2004
Maintained over sixty Apple computers, including iMacs, MLTI laptops and an XServe. Responsible for the setup and maintenance of a large scale wireless network, managed user accounts and maintained school website using OS 10.2 server.

Apple Computer Boston, Massachusetts  January 2004
Mac OS X Server training which involved intense three-day course covering the new features added in the 10.3 update to Apple's server software.

Apple Computer New Gloucester, Maine  July 2003
Mac OS X and OS X Server Essentials. A five-day leader-led course that provides skills, tools, and knowledge to implement and maintain Mac OS X and OS X Server based systems

UMA Thomaston Center Thomaston, ME Fall 2000
Web Applications. Successfully completed a course on HTML and Javascript.

Compumaster April/June 1999
Two day course focused on troubleshooting, maintaining and repairing Apple and Windows Computers.

Pioneer Computer School of Visual Arts Manchester, NH June 1998- August 1998
Gained Advanced Certificate in Computer Graphics and Desktop Publishing. Intense full time nine week course focusing on page layout and design, Photoshop, Illustrator, Pagemaker and QuarkXpress.

References can be found on my LinkedIn page by clicking here: Matthew Taylor's public LinkedIn Profile